5.4 Quality assurance
Keynote - Quality & Quality Control
Keynote - Quality Assurance and Total Quality Management
Demming's 14 points
Keynote - HL - Kaizen, benchmarking and quality circles
Scan - HL - Lean production from Hall et al
Keynote - Quality Assurance and Total Quality Management
Demming's 14 points
Keynote - HL - Kaizen, benchmarking and quality circles
Scan - HL - Lean production from Hall et al